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Centre Forward - Utilities' Progress Towards Customer Centricity

The objective of this research is to evaluate the utility industry’s views on customer centricity.

Adding Value to the Value Chain

Utilities. The lifeline of a modern society is undergoing some of its most effective transformation through technology. Particularly when it comes to distribution and retail. Here's why companies around the world are digitizing their utilities offerings.

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Survey Results

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  • Documented Processes | Wipro & Penn Energy Research

  • Customer Centricity

  • The Data Storm

  • Cloud Potential

  • Have You Started Your Big Data Journey In The Right Direction?

  • Adding Value to the Value Chain

  • Customer Centricitys

  • Thinking Connectedness Across Product Ecosystem

  • Retail Store

  • Intersection of Technologies

  • Future Technology

  • Up Close and Connected

  • The Power of Analytics

  • Transforming the Data Center

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